Founded in 1999, Petroleum Card Services (PCS) is one of the largest re-marketers of First Data’s Buypass network in the U.S. Leveraging our years of experience in petroleum processing, we specialize in working with independent owners of unbranded gas stations and/or convenience stores.
Focused on the needs of our customers, we strive to make the entire process as easy and smooth as possible. We provide personalized assistance during set-up and ongoing in-house customer service and technical support. Our pricing is transparent and hyper-competitive. And, we remain actively engaged in the industry to ensure our customers, and Partners, are abreast of all the latest trends and industry changes.
MEET THE TEAM
Vice President, PCS Sales
Lori began her career with Petroleum Card Services in 2004 as an inside sales telemarketer then was quickly promoted to an implementations specialist which is where she was given a vast understanding of not only the petroleum industry, but also the Merchant services industry. Lori prides herself on building and maintaining strong relationships with our ISOs, agents, merchants and partners. With a passion for innovation and operational efficiency along with work ethic, Lori has spent the majority of her career creating an exceptional customer experience for PCS merchants, agents and partners. Lori holds a bachelor’s degree from the University of Nevada Reno, and became a certified payment professional in 2014.
Sr. Operations Manager
Connie started with PCS in June of 2007 as an implementations specialist within the technical support department, and learned as much as possible about how to download and troubleshoot terminals and integrated equipment. She has worked hard to build relationships with service techs, vendors and ISOs over the years. She has since been promoted to the manager of the implementations, tech support and deployment departments, and has also continued with her education. Connie is passionate about helping other and growing the company’s level of support to our merchants, partners and service techs.
Corporate Sales Manager
Alex began his career with PCS in 2011 in the sales department as a telemarketer. As he quickly became immersed into the petroleum industry, he moved from telemarketing into a full corporate sales position within a few months of employment. Gaining vast knowledge in the petroleum and merchant service industries throughout the years has resulted in Alex’s promotion to in-house corporate sales manager in early 2016. With his enthusiasm and relationships within the business he is excited to help PCS grow exponentially throughout his career. Alex graduated from Arizona State University with bachelor’s degrees in graphic design and business communication, which helped form his fascination of sales and business.
Sr. Operations Manager
Dena joined PCS 2009 to assist in building the PCI Compliance Department. She assisted in the development of the policies and procedures that PCS continues to use today. After getting the PCI department established, she was promoted to the position of Office Manager at PCS. Dena has a strong passion for office management and strives to enhance productivity throughout our team. Dena holds a degree in Business Administration as well as Office Management from Southern Oregon University.